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Title: Market Leadership Strategies for Service Companies
Author: Terrill, Craig
Call No: 658.8 TEM
Publisher: NTC Business Books , chicago , 1999 Detail

Title: Services Marketing
Author: Zeithaml, Valarie A.
Call No: 658.8 ZES
Publisher: Tata McGraw-Hill Publishing , New Delhi , 2003 Detail

Title: Rainmaking presentations
Author: Sommerville, Joseph
Call No: 658.8 SOR
Publisher: Palgrave Macmillan , Hampshire , 2009 Detail
                                                                     

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