|
Title:
Executive's guide to knowledge management
|
Author:
Stapleton, James J.
|
Call No:
658.4038 STE
|
Publisher:
John Wiley & Sons
,
New York
,
2003
Detail
|
|
Title:
Mutual funds:
|
Author:
Bhaskaran, R.
|
Call No:
332.6327 BHM
|
Publisher:
Indian Institute of Banking & Finance,
,
Mumbai:
,
2010
Detail
|
|
Title:
Services Marketing
|
Author:
Zeithaml, Valarie A.
|
Call No:
658.8 ZES
|
Publisher:
Tata McGraw-Hill Publishing
,
New Delhi
,
2003
Detail
|
|
Title:
Customer-driven services management
|
Author:
Balachandran, S.
|
Call No:
658.812 BAC
|
Publisher:
Response Books
,
New Delhi
,
2004
Detail
|
|
Title:
Delivering knock your socks off service
|
Author:
Anderson, Kristin,
|
Call No:
658.812 AND
|
Publisher:
AMACOM,
,
Not Available
,
1998
Detail
|
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Books
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Periodicals
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Newspapers
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