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144157

245: $a Handbook for measuring customer satisfaction and loyalty
245: $b
100: $a
082: $a 658.8343 HIH
650: $a
020: $a 8179290514
440: $v
250: $b Infinity Books
250: $c 2003-00-00
250: $a
300: $a xiv,290p
020: $c Not Available
041: $a English
Available Yes, Accessions:[ 43450 ]
246:
246: #