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Title: Relationship selling and sales management /
Author: Johnston, Mark W.
Call No: 658.85 JOR
Publisher: McGraw-Hill/Irwin, , Boston: , 2005 Detail

Title: Customer relationship management :
Author: Zikmund, William G.
Call No: 658.812 ZIC
Publisher: John Wiley & Sons, , New York: , c2005 Detail
                                                                     

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