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Title: Handbook of total quality management
Author: Lakhe, R. R.
Call No: 658.562 LA
Publisher: Jaico Publishing House , Bombay , 2006 Detail

Title: TQM in the service sector
Author: Mohanty, R. P.
Call No: 658.562 MOT
Publisher: Jaico Publishing House , Bombay , 2006 Detail
                                                                     

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